Suzanne Towns

Managing Director of Education Quality Outcomes Standards (EQOS)

Suzanne serves as the Managing Director of EQOS, a partnership between the Burning Glass Institute and Jobs for the Future. EQOS seeks to establish and implement quality standards for non-degree credentials.

With over twenty years of expertise, Suzanne's background spans inclusive economic development, workforce transformation, poverty alleviation, and advancing gender equity. Prior to joining EQOS, Suzanne was Deputy Executive Director at the DC Workforce Investment Council, where she led programmatic efforts, including managing the workforce system’s response to Covid-19 and supporting the District's overall economic recovery.

Among Suzanne’s many accomplishments are her pivotal role in modernizing Seattle's workforce system; initiating sector and social enterprise partnerships; leading a national Aspen Institute initiative to better identify and support opportunity youth; and serving as VP of Collective Impact at the United Way of NYC, where she managed a portfolio of $50 million in investments. In her work at the NYC Alliance Against Sexual Assault, she helped develop statewide professional standards and ran a forensic training institute for healthcare professionals. Additionally, Suzanne played a key role in the economic recovery post-Great Recession in the Bloomberg and Cuomo administrations, where she helped secure $150 million to support affected children and families statewide.

A native of New York, Suzanne now resides in Washington DC. She holds a BA from the City University of NY in Forensic Psychology and an MSSW specializing in Workforce Development from Columbia University.